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Neilosb
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Cracking line

Can you check our landline please we have a very bad crackly noise and can't make or receive calls because we can't hear
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Re: Cracking line

Hi Neilosb

Welcome to the Community, I'm so sorry for the problems you're experiencing with your telephone service at the moment. 

I've located your account to run some tests and take a closer look at the line, we're not detecting any errors at the moment though. Have you been able to test your handset at all? By trying an alternate handset or yours on an alternate line? 

We're looking forward to hearing from you and getting this issue resolved. 

Craig


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