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cooldougster
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Could I rearrange an engineer visit please?

Could you please rearrange the engineer, who's Virgin booked in via text for Saturday, as it's my sons's birthday and instead arrange for the rewiring to be done on Thursday the 6th of April?

 

Thanks.

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cooldougster
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Re: Could I rearrange an engineer visit please?

Anyone?Please?

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japitts
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Re: Could I rearrange an engineer visit please?

You can do this yourself, login to the "my account" section, and there's an option for "My engineer appointments"

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cooldougster
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Re: Could I rearrange an engineer visit please?

Can't see anything there under "my account" regarding engineer appointments?
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cooldougster
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Re: Could I rearrange an engineer visit please?

Anyone?Please?

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Forum Team
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Re: Could I rearrange an engineer visit please?

Hi cooldougster

I just wanted to let you know that I've responded to your private message regarding this subject and the appointment has been rearranged. 

Unfortunately the appointment wouldn't show in your my account section as it's a line pull and not a standard appointment, for any future appointments though, japitts advice is correctMan Happy

Take care

Craig


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cooldougster
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Re: Could I rearrange an engineer visit please?

Splendid!