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Cord line error

hi I have tried to ring out on my phone and someone important has been trying to ring me all day I can hear my phone ringing if I phone my land line up but the landline phone is not ringing out. It says cord line error. We have had a look at the phone and cannot see anything wrong with it we have tried another phone socket and it's still the same... Any advice please

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Re: Cord line error

Hi Debsayshi


Welcome to the Community, I am so sorry to learn about the problems with your phone service at the moment.


I've been able to locate your account and I can see that you've been able to report this issue and arrange for a member of the team to come and take a closer look, which is great news.


I'd love to hear how it goes and I'll be here should you need any assistance moving forward.


Take care


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