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craig1111
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Constant engaged sound on landline

Hi,

I activated my Virgin account in April 2016 but have never used the landline phone.

Yesterday I bought a new phone for the landline connection, plugged it in after charging it up and I don't have any dialing tone, instead I get a constant engaged tone when I try to make a call.

TV and broadband are all ok so not sure what the problem is, can you help?

many thanks

Craig

 

 

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Re: Constant engaged sound on landline

Hi craig1111,

 

Welcome to the Community!

 

Really sorry to hear you're having landline trouble.

 

I've checked the network and I can't see anything on this end causing problems. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soonSmiley Very Happy

 

Josh


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