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Steveprice63
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Check phone line

All my handsets say check phone line and I cannot get dialling tone or receive calls.

I have checked wall sockets

I have run a diagnostic check which resulted in no issues.

Where do I go next without having to pay extortionate 0345 rates as I cannot use my landline to phone 150 for free?

 

 

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Re: Check phone line

Hi Steveprice63

 

Welcome to the Community, I'm sorry for the problems you're experiencing with your phone line at the moment. 

 

I've located your account to take a closer look at this and I'd like to arrange for an engineer to come and take a closer look, if you're available? I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. 

 

Look forward to hearing from you and getting this issue resolved. 

Craig


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Re: Check phone line

Thanks for confirming the appointment Steveprice63

 

We'd love to hear how the appointment goes and we'll be here should you need any assistance moving forward.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


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