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Helen_ketcher
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Check line cord?!

Hi I'm getting check line cord error on my landline and no dial tone. I've checked all the connections and tried with another phone but getting same error for 2 weeks now. Online testing shows no faults. Can you help?
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Re: Check line cord?!

Hi Helen_ketcher

Welcome to the Community, I'm very sorry for the problems you're experiencing with your telephone service at the moment. 

I've taken a look at your account to run some tests on the line and we're detecting some errors. As a result, I'd like to arrange for a member of the team to come and take a closer look at this, if you're available? 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. 

We'll talk soon

Craig


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