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Gerry3
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Cant make outgoing calls. Phone has been down for days. Postcode BT17

We have had problems for days now with all our Virgin services - Broadband, TV and Phone.

Broadband and TV back working - BUT the phone is still down - please advise.

Postal Code is BT17

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Re: Cant make outgoing calls. Phone has been down for days. Postcode BT17

Hi there Gerry3,

 

Welcome to the Community! I am very sorry for the issues experienced.

 

I've located your account and the line state appears to be active at present. Hopefully, the issue is now resolved for you.

 

Please let me know if you're still experiencing any faults.

 

Take care,

 

Nat_J

 

 


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