Can't make outgoing calls. Incoming calls are fine.
My phone receives incoming calls fine, but it has no dial tone and I cannot make outgoing calls. The handset says "check phone line". My bill payments are up to date and I haven't barred outgoing calls as far as I'm aware.
Re: Can't make outgoing calls. Incoming calls are fine.
Hi Apologies for the delayed response. Whilst I had tested our phone in every virgin socket I could find, I didn't have another handset to test. However, we had our house alarm serviced the other week and they tested our phone line and couldn't get a dial tone in any socket using their device or our phone. Our phone no longer receives incoming calls either.
Please could I arrange for an engineer to visit and fix this?