Hello - need some help - I have no ringtone on my Virgin phone. If someone phones me , it just rings and rings but nothing at my end. I've checked socket etc but no change for days now. Can someone sort this please?
Hi there Alfa,
I'm very sorry to hear about the fault experienced.
Have you tried testing different equipment at all to rule out any hardware issues?
Hope to hear back from you soon,
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Tried our other phone but still no luck
Sorry to hear this Alfa,
I'd like to arrange for one of our engineers to visit and get this sorted for you.
I've sent you a private message so that we can get this booked in.
Speak to you soon,