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Finbars
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Can't make or receive calls

Anyone else having problems with phone lines in area 30 Hartlepool
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Re: Can't make or receive calls

Hello Finbars,

 

Sorry to hear you're experiencing issues with your telephone line and a warm welcome to the community.

 

I have been able to locate your account and run a line check and everything looks fine this side so can I just confirm if you've tried a different handset in the Virgin socket just to eliminate any possible equipment fault.

 

Speak to you soon

 

Rose
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Finbars
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Re: Can't make or receive calls

I have two phones and neither is working, but don't have another to check if it is the phone or the line
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Re: Can't make or receive calls

Hello Finbars,

 

Okay no problem, what I would like to do next is send one of our team out to you to check your telephone line.

 

If you click on the purple envelope at the top right of your screen you will see a message waiting for you with further details.

 

Speak soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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