I got a brand new Landline phone today to see if my other Landline phone was Faulty. But the same when I pick up phone to make a call I can't hear anything, no dialling tone nothing. Nor am I receiving any incoming calls. Considering I just got a new landline phone to test and the same thing is happening to the new phone, it has to be a problem on Virgins end. I have no service on both Mobile and landline and is stressful. Again any Resolve to this Issue would be greatly appreciated!!