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TH74
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Can't get Incoming calls and can't make out going calls

It has been over a week without me being able to make calls on my landline or receive calls.  If I ring the number from my mobile my mobile has a ring tone but the home phone does not ring.  When I try to ring anyone the line is dead.

Please help.

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Re: Can't get Incoming calls and can't make out going calls

Hi TH74

 

Welcome to the Community, I'm sorry to learn about the problems you've been experiencing with your phone service lately.

 

I've been able to locate your account and run some tests on the line from our end, we're detecting some issues and would like to arrange for an engineer to come and take a closer look.

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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