Menu
Reply
  • 3
  • 0
  • 0
Dizzyblonde01
Joining in
1,721 Views
Message 1 of 5
Flag for a moderator

Can't dial out or receive calls or answer them

No phone line. When I ring from my mobile phone rings but I can't answer it
0 Kudos
Reply

Helpful Answers
Highlighted
  • 7.33K
  • 307
  • 520
Forum Team
Forum Team
3,413 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Can't dial out or receive calls or answer them

Hi Dizzyblonde01,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

I've run diagnostics on your line and everything is showing clear on the network. Are you able to try another handset in the socket? This is just to rule out the handset as the cause of the fault.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 12
  • 1
  • 1
AndrewPage
On our wavelength
2,585 Views
Message 5 of 5
Flag for a moderator
Helpful Answer

Re: Can't dial out or receive calls or answer them

I'd keep your expectations low if I were you. I gave up on ever getting a phone after hours on my (mobile) phone to tech support and several visits failed to connect me.

0 Kudos
Reply

All Replies
Highlighted
  • 7.33K
  • 307
  • 520
Forum Team
Forum Team
3,414 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Can't dial out or receive calls or answer them

Hi Dizzyblonde01,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

I've run diagnostics on your line and everything is showing clear on the network. Are you able to try another handset in the socket? This is just to rule out the handset as the cause of the fault.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 3
  • 0
  • 0
Dizzyblonde01
Joining in
1,706 Views
Message 3 of 5
Flag for a moderator

Re: Can't dial out or receive calls or answer them

No
0 Kudos
Reply
  • 7.33K
  • 307
  • 520
Forum Team
Forum Team
1,656 Views
Message 4 of 5
Flag for a moderator

Re: Can't dial out or receive calls or answer them

Hi Dizzyblonde01,

 

No problem, let's get a technician to check it out for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 12
  • 1
  • 1
AndrewPage
On our wavelength
2,586 Views
Message 5 of 5
Flag for a moderator
Helpful Answer

Re: Can't dial out or receive calls or answer them

I'd keep your expectations low if I were you. I gave up on ever getting a phone after hours on my (mobile) phone to tech support and several visits failed to connect me.

0 Kudos
Reply