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Ejm24
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Can't contact virgin

No dialling tone engaged tone when people try to phone

all landlines checked all phones ring when intercom selected

tried phoning on mobile but holding to long

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Re: Can't contact virgin

Hi Ejm24

Welcome to the Community, I'm really sorry for the problems you're experiencing with your telephone service at the moment. 

I've located your account to take a closer look at this and we're detecting some errors when testing the line. As a result, I'd like to arrange for an engineer to come and take a closer look, if you're available? 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

We'll talk soon

Craig


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