I'm new to VM and my old BT phone number transferred last Saturday. Since the number transfer I have not had caller display. Is this something that should have been activated automatically? Or, should I have applied for this service when moving over to VM? Any advice on how to get the service activated would be appreciated. Thanks.
Welcome to the Community, I'm very sorry for the problems you're experiencing with your Caller Display service at the moment.
I've located your account using your forum details to take a closer look at this from our end for you, I can see that action has been made since your post and the Caller Display feature is now active on your account.