Re: Call charges for Virgin to Virgin and to Customer services
Thanks for your post on the Community Forum. Apologies for the confusion regarding the call charges.
If you make calls to other Virgin Media landlines outside of your talk plan, then these calls are chargeable and the same with the 0345 454 1111 number to contact us. If you are calling from a Virgin Media landline or mobile, you can dial 150 to call us for free.