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Debbie1978
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Broken remote control

Hi my remote control for TiVo box is broken. Can I order replacement online as I can't get through on phone? Thanks
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Re: Broken remote control

Hi Debbie1978,

 

Welcome to the community and thanks for posting.

 

My apologies that your TiVo® remote control is not working.

 

If you can make sure that you have tried to replace the batteries and there is no signal/lights when pressing the remote please. If you still have the same issue, I can arrange for a replacement remote to be sent to you. If you can send me a Private Message confirming your name and address,that would be great.

 

Speak soon

Sam

 


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Debbie1978
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Re: Broken remote control

Hi Sam

Thanks for your reply. I would be grateful if you arrange replacement remote. I am unsure how to send a private message?

Thanks

Debbie
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Re: Broken remote control

Hiya Debbie,

 

Thanks for the quick reply and confirming your details, I appreciate it.

 

I've ordered you a replacement remote control which you will receive within the next few days.

 

If there are any further issues by all means let us know.

 

Take care

Sam


New around here? To find out more about the Community check out our Getting Started guide


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Debbie1978
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Re: Broken remote control

Thank you so much

Debbie
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