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Message 1 of 5 (53 Views)

BT8500 phone caller display not working

I see that this has been a problem many times in the past and I've hit it immediately the phone line was installed today.

As previous posters have said, the BT8500 has no options for caller display, so the problem is not with the phone. It was working perfectly this morning when connected to the normal landline.

I'm seeing mentions of fixes involving CLI10 and card upgrades...

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Alessandro Volta
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Message 2 of 5 (48 Views)

Re: BT8500 phone caller display not working

Are you paying for caller display?
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Message 3 of 5 (44 Views)

Re: BT8500 phone caller display not working

[ Edited ]

Do I have to? I never paid for it before and it worked.

This morning I was with Sky and it was working perfectly.

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Message 4 of 5 (27 Views)

Re: BT8500 phone caller display not working

Anyone from Virgin care to help me with this?

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Forum Team
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Message 5 of 5 (11 Views)

Re: BT8500 phone caller display not working

Hi TheElf,

Thanks for coming by and welcome to the community. Smiley Happy

I can see you have contacted us since you last posted which is great to see.  I hope all is working ok now for you with Caller Display?  It would be great to hear back how you got on.  We're here to help if you need us.

Collette.


Tech fan? Have you read our Digital life blog yet? Check it out


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