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rogerdymock
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BT8500 Advanced Call Blocker telephoneStill

Great for blocking all those scam calls but it screens everyone!!! Have;

- set up contacts and VIP lists

- Virgin Caller ID activated

- reset the phone as per BT advice

Still have the problem - any ideas anyone?

 

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Buffer6
Trouble shooter
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Re: BT8500 Advanced Call Blocker telephoneStill

All callers have the ability to withhold their number in which case they will be screened, social services, police and various government bodies withhold their numbers and that can cause a problem, but you could have your answerphone set to on with the red light showing on the base and make sure that you have not set the phone to 'Do not disturb' in the phone's menu.  The only other advice That I can recommend is to make sure that you have the correct area codes set before the phone numbers in your VIP list and check your ring tone and volume 

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