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emmsee
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BT Protect - how about Virgin?

I am sick of the cold calls despite being on the TPS, ex directory and opting out of the open electoral roll etc. Usually, it's a London number, but of course, it isn't really; it's one of these re routing occasions where callers frm abraod can masquearde as being from London. I hate to say this because I know how it will read and I am not being offensive, but the accent used to give these cold callers from foreign 'boiler rooms' away but now, one might give them a moment longer than they deserve because it just could be someone in London....Either way though, a cold call is a cold call, whether one realises quickly or not. I tried the block of unknown callers that Virgin offers but it meant on one occasion, missing a vital call from a university switchboard concerning a family member. I had to take the block off again and so re- expose myself to the cold calls again.

Then I heard recently of BT Protect and promptly rang Virgin to find out if I could have it. Apparently not. Why? If BT can do it why not Virgin? This is quite possibly worth re instating my BT line for (there's a charge) and of course, once I have that back, I could as well as the phone line, more easily move the TV and Broadband...

Virgin, if you read this, please answer- I can't be the only one wanting to block these nuisance calls. 

If anyone in the community knows more about this, please enlighten me.


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cybmole
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Re: BT Protect - how about Virgin?

virgin will not do anything for you. buy a phone that can block specific numbers as shown on caller ID. there are many cheap, effective options.

 I now use BT8500 handsets with call guardian,. it is 100% effective for the types of call you describe. my previous 

my previous panasonic handsets could store and block up to 30 numbers, call guardian is moe flexible - Google it.


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cybmole
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Re: BT Protect - how about Virgin?

virgin will not do anything for you. buy a phone that can block specific numbers as shown on caller ID. there are many cheap, effective options.

 I now use BT8500 handsets with call guardian,. it is 100% effective for the types of call you describe. my previous 

my previous panasonic handsets could store and block up to 30 numbers, call guardian is moe flexible - Google it.

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emmsee
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Re: BT Protect - how about Virgin?

Thank you. Yes my phone blocks numbers - only any use after that first call and if it even displays number. I will look this up, thanks.
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cybmole
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Re: BT Protect - how about Virgin?

even with those limitations , Call guardian is 100% effective. the foreign callers use the same "fake" caller ID number every time, so once blocked it stays blocked. you can add a rule to block what shows as a string of zeros in caller ID., that catches some others.

 I have not had a single call from "Microsoft," "Canadian Pharmacies" , or " can "I speak to the BT account holder" for months.

 we allow "caller withheld", in case it is doctors, hospitals, police... etc but those are routed directly to answer machine , where we can ring back only if we choose to 

as a backup . I have a list of blocked numbers in excel in case I ever need to replace the phones. most of these were carried over from our previous panasonic handsets, which only allowed a local store of 30 numbers to block:

if mods recide I cannot publicly post them, then happy to PM

 some are labelled, by googling who calls from.... 

00000000eight zeros - overseas cold calls03531 27923too short   
01003international sales calls04145 550128    
01258 451236 05135 550137invalid   
01298 74616too short - buxton ?05138 982070invalid   
01319 23614too short06075 278802invalid   
0149743982too short PPI07248 977877lloyds pharmacy  
01608 501002 07790 200878    
01618 508823 08005 875290bt text to speech  
01618 831288 08447 402814    
01681 61966too short08448 262118    
01756 799806 08449 793538canadian pharmacy  
01925 591420ems internet09799 999799pc fault scam  
01947 87875too short02053 452540accident claims  
02030 025912canadian pharmacy frequent010003231    
02031 428461      
02071 1832430      
02071 839230      
02095 550109      
02164 521237      
02212 322302silent     
02538 020792      
02920 381900scam? - frequent     
03073 167472      
03365 5550121too long ?      
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emmsee
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Re: BT Protect - how about Virgin?

Wow, thanks for all this! Sounds good.

I still think Virgin should do it for us though if BT do it for their customers! 

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emmsee
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Re: BT Protect - how about Virgin?

Which? has just posted this online 5th october 2017:

TalkTalk has also recently activated Caller Display and a Last Call Barring service for all of its customers. This means that if the Check and Report database suggests a number could be troublesome, customers can easily block it from their landline to avoid further disturbance. These features, along with Check and Report, are supplied free of charge.

Read more: http://www.which.co.uk/news/2017/10/talktalk-launches-security-feature-to-help-prevent-nuisance-call... - Which?

 

Still virgin don't do it and nothing for free.

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