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Janmary61
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Awful Service

Spent 45 mins on the phone before being cut off after Virgin promised to return my old phone number by today 3 weeks ago. They have promised a supervisor will ring me back in an hour - if only I believed them!!!
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Re: Awful Service

Hi Janmary61

 

Welcome to the Community, I'm really sorry to learn about the problems with your telephone line.

 

I've been able to locate your account and can see that you've requested a member of the team take a look into this. As soon as there's an update or information available then a member of the team will be in touchMan Happy

 

Sorry again for the inconvenience caused

Craig


New around here? To find out more about the Community check out our Getting Started guide


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Re: Awful Service

Hi Janet

 

I've just taken another look at your account for an update and can see that things are looking good from our end, just checking in with you to make sure everything is as it should be? Man Happy

 

We'll be here if you need any assistance moving forward.

Craig


New around here? To find out more about the Community check out our Getting Started guide


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