Menu
Reply
  • 19
  • 1
  • 3
mar45
On our wavelength
93 Views
Message 1 of 5
Flag for a moderator

Area 20 POOLE Anyone elses phone line dead again ?

Line rang 08.15 Friday am when answered it was dead. Was okay under hour later. Now Sunday just tried to make a call & found it dead again. Self help test hangs on 99% & will not complete, no matter how many times I try it.

0 Kudos
Reply
  • 19
  • 1
  • 3
mar45
On our wavelength
86 Views
Message 2 of 5
Flag for a moderator

Re: Area 20 POOLE Anyone elses phone line dead again ?

just been informed there is a fault in the area that is expected to be fixed in next 6 hours

0 Kudos
Reply
  • 5.51K
  • 205
  • 326
Forum Team
Forum Team
63 Views
Message 3 of 5
Flag for a moderator

Re: Area 20 POOLE Anyone elses phone line dead again ?

Hello mar45,

 

Thanks for posting, I can see this telephone fault should of been fixed now but tests are still being carried out to ensure it's resolved. You can find updates and estimated fix times of any faults in your area by visiting the service status checker here.

 

Apologies for any inconvenience this has caused and please let us know if you're still experiencing any problems.

 

Kind regards

 

 

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 19
  • 1
  • 3
mar45
On our wavelength
57 Views
Message 4 of 5
Flag for a moderator

Re: Area 20 POOLE Anyone elses phone line dead again ?

All sorted yesterday & all still seems ok today.  Thanks to all concerned

0 Kudos
Reply
  • 14.31K
  • 581
  • 980
Forum Team
Forum Team
52 Views
Message 5 of 5
Flag for a moderator

Re: Area 20 POOLE Anyone elses phone line dead again ?

Hey mar45

 

Excellent news, thanks for taking the time to let us know that this has been resolved.

 

We'll be here if anything changes or you need any assistance with your services moving forward.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply