We have an appointment booked for Saturday 16th which we now cannot be in for. On searching the help there is supposed to be a "Your Appointments" link on the homepage to change / cancel appointment but there is no such link?
How can I cancel ?
Hi there djw79,
Thank you for your post, I'm really sorry to hear that you're having an issue cancelling or changing your appointment online, and I'd really like to help you out.
I've sent you a private message in order to continue with this, please look to the top right of this page, where you'll see a purple envelope icon, click on this and you'll see my message.
Many thanks and apologies again.
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I'm sorry to hear that you've come to this decision. I've now cancelled the technician for you.
Thank you for letting me know.