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mansey
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Anotherr phone line dead

My phone line has been dead since Tuesday. I am fed up paying for no line and thinking of moving to Sky

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Talkingdrum
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Re: Anotherr phone line dead

Consider yourself lucky. Mines been dead since mid November, mind you those nice people at Virgin are coming to fix it at the beginning of Feb - that's what I call service (not!).

I'm leaving them too.

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Re: Anotherr phone line dead

Hello mansey,

 

Welcome to the community and I'm sorry to learn you're without a dial tone at the moment.

 

I have located your account and I can see there is a technician booked so please let us know how you get on or if you need any further help after your visit.

 

Kind regards

Rose
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mansey
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Re: Anotherr phone line dead

Hello

Can you book the engineer for another Saturday as something has come up on 14th and I m not around. Do I need to be here?

mansey

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Re: Anotherr phone line dead

Hi Mansey,

 

No problem, I've sent you a private message so that we can chat some more about this.

 

Someone of the age of 18+ would need to be present in order for an appointment to go ahead.

 

Speak soon,

 

Nat_J


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mansey
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Re: Anotherr phone line dead

How do I access a private message?

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Re: Anotherr phone line dead

Hi Mansey,

 

You can locate this by clicking on the envelope icon near the top right corner of the Community page.

 

Speak to you soon,

 

Nat_J


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