well , faced with yet another price rise, I figured I'd ask BT how much for a BT line - AAAARGH - like wading through sludge.
after being told that i'd need to ask virgin to ask open reach to ask BT, if I could move... I went for " OK, lets pretend I don't already have virgin and I don't have a phone line at all, how much then..."
much more dancing around, only to finally be told you have to talk to sales - this live chat is with support, and sales do not have chat or email !
my problem is that I ripped out the bt sockets years ago and plastered over the holes. so the BT line coming in from the pole in the street is cut , maybe somewhere up in the attic space, or maybe just lost in the plastering. To reactivate that, BT want to class it as a "fault" and do the VM+ open reach dance
and if I start over with BT sales, they will look at their records & say aha there's already an installed line & sockets - but there isn't
so the bt live chat lady says you have to phone sales who will then talk to engineers... and no I can't forward them the chat transcript. And we can't give you a price until you place an order!
I cannot get any answer to where do the socket(s) go & who does the internal rewiring if I wanted say a TV box near the TV, a router socket somewhere high & central, and a phone socket or three in other rooms
to give VM their due, I added broadband, phone , TV over the years, as 3 separate projects and in each case I was able to say, drill into the house here please and then run a cable to there and the engineer did exactly that .
so i'ts looking like VM get to keep me a while longer but only because the competition is so useless!
Vodafone has become the first UK broadband provider to scrap separate line rental charges, laying down the gauntlet as it seeks to gain ground on more established rivals.
The mobile giant launched a fixed-line broadband service in October, years after BT, Sky, TalkTalk and Virgin Media built customer bases in millions of households.
Now it has become the first to respond to calls from consumer groups, Government and regulators to abandon separate line rental charges, amid concern broadband providers use the traditional landline pricing structure to bury price rises in small print.
TalkTalk has said it will scrap separate line rental charges but is yet to implement the changes.
Vodafone’s broadband service, in common with all major providers except Virgin Media, is based on wholesale access to BT’s network for the last link into homes.