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Beeni1
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3 days without my landline

Virgin have completely fallen down when it comes to customer service. My landline is still not working. I have called an 0345 number 7 times and all they say I have to wait til the 7th for a technician.
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Forum Team
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Re: 3 days without my landline

Hi Beeni1

 

I'm really sorry to learn about the problems with ytour phone line at the moment, I can see that you've spoken with Huw in your other thread regarding this issue.

 

I can see that Huw has checked to see if there are sooner appointments available as there aren't unfortuantely. We'd love to get this resolved as soon as possible so I'm genuinley sorry for the inconvenience.

 

I'd love to hear how the engineers get on

Craig

 

 


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