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stevenmdavidson
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wifi buddy app won't instal wifi profile

Using iPhone 4S, ios up to date and have installed it on other fones without a problem

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Re: wifi buddy app won't instal wifi profile

Hi stevendavidson,

 

Thanks for your postSmiley Happy

 

Sorry to hear you're having difficulties getting the WiFi buddy app working on your iPhone 4S.

 

Can I ask how many devices you have the app installed on?

 

Speak soon

 

Many thanks 

Stephen_B
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stevenmdavidson
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Re: wifi buddy app won't instal wifi profile

This will be the 3rd phone I'm trying to instal it on. We have 4 Virgin mobiles and are virgin media customers for home phone, broadband and tv

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Re: wifi buddy app won't instal wifi profile

Hi stevenmdavidson,

 

Thanks for getting back to me.

 

To be honest this is a new app from us and although it's available to download it is currently still being trialled at the moment so random problems like this may occur up until it is officially released.

 

I've provided a link here to a previous thread regarding the use of WiFi Buddy and how it will work going forward.

 

The issue your experiencing may be caused by a conflict with another app or the handset itself.

 

Is it working ok on the other two phones?

 

Cheers

 

 

 

 

 

 

 

 

 

Stephen_B
Community Moderator

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