How to fix the signal issue? I just don't have a Virgin signal. The only good signal in the house is a Vodofone one. If you know of a way of boosting a non existent Virgin mobile signal at home, do tell. I have VM broadband.
I'm sorry to hear that you've had some issues downloading the Wi-Fi buddy app. With regards to the apps function, it doesn't help boost signal at home. The app will help you connect to any available public hotspots.
Are you able to Private message me your postcode so I can check your area out? You can do this by clicking on my face and selecting the send me a message option on the right.
From what I saw in your area, there are 2 3G masts that are service affecting which may cause issues getting a signal
you can try changing the phone to 2G as there isn't any 2g service affecting faults in your area
As for the WIFI buddy not showing in the UK may need looking at further. I will speak to one of my colleagues who work in tech when they are in work on Monday to see if they can think of anything for you
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Virgin Mobile Staff , However, All opinions are my own