Sorry to hear that you were unable to use your phone while abroad.
We want to make sure this is all sorted for you. So we can look into this for you, are you able to give us a call on 789 or 0345 6000 789? The team can run some checks to ensure that everything is enabled correctly on our side.
Hi Mat Thanks for reply. Just tried again now i'm back in Spain and still can't send texts when on Movistar or on Orange. I can make calls, receive calls and receive texts. Called 789 but they were going to charge me £2 to speak to someone to get help. Is the other number you have given a premium number as this costs to call these numbers from Spain.