why can't I upgrade my mobile package without loosing my loyalty discount??
I have had a virgin mobile for about 10 years.
I have a discount of £7 a month. The package I am on has only 100 mins for the next few months I will need unlimited minuets. However to do this I loose my discount and therefore my package goes from £17 to £32 a difference of £15. A sim only deal with unlimited minuets is only £12 per month . Loyalty!!!! virgin doesn't know what it means!!