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kevindawber
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why am i being charged 0.15 premium text rate for texting [removed] on my unlimited texts plan

why am i being charged 0.15 premium text rate for texting [removed] on my unlimited texts plan

 

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Wick1962
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Re: why am i being charged 0.15 premium text rate for texting [removed] on my unlimited texts plan

I had exactly the same last week, charged 15p for a premium text for a friends number that I text everyday !!?? Have texted the number since & it's come out of my allowance as normal??!!

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Re: why am i being charged 0.15 premium text rate for texting 447947210877 on my unlimited texts ...

Hi Kevindawber,

 

Welcome to the communitySmiley Happy and thanks for posting.

 

Sorry to hear You've been charged 15p for a standard SMS message.

 

I'd like to help you get this sorted

 

This issue has popped up previously in this thread here

 

To look into this for you we would need to speak to you directly. Please give our mobile team a call on 789 or alternatively on 0345 6000 789.

 

Hope this helps.

 

Let me know how it goes.

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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