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johnwpark
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Message 1 of 19
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when sending emails they go to draft folder

When sending emails on my windows phone I get a message stating I'm trying to send a reply from the deleted folder and place it in the infolder. It then goes to a draft folder. Can't tell if the message is then sent or not

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jimryder
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Message 2 of 19
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Re: when sending emails they go to draft folder

If you reply to an email that is actually in your inbox then it will work

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johnwpark
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Message 3 of 19
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Re: when sending emails they go to draft folder

Thanks that's what I did, just didn't know if it went. It's just started happening in the last couple of days.
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Forum Team (Retired) Mat_H
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Message 4 of 19
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Re: when sending emails they go to draft folder

Hi Johnwpark,


Welcome to the forums Smiley Happy

 

I'm sorry that you're having issues with sending emails on the phone.

 

How's this looking for you now?

 

Let me know as soon as you can.


Thanks,


Mat


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johnwpark
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Message 5 of 19
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Re: when sending emails they go to draft folder

Hi Mat, added another virgin account on my phone, it cured the problem, but I now have 2 accounts to clear instead of 1.
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Forum Team (Retired) Mat_H
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Message 6 of 19
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Re: when sending emails they go to draft folder

Hi Johnwpark,

 

Thanks for coming back to me Smiley Happy

 

I'm glad you got this all sorted in the end. Did the problem only occur when you tried sending a mail from the deleted items folder?


Thanks,

 

Mat


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johnwpark
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Message 7 of 19
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Re: when sending emails they go to draft folder

Hi Mat. Yes the problem occurred when sending from my deleted folder, but I hadn't deleted the message in the first place. John
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Forum Team (Retired) Mat_H
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Message 8 of 19
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Re: when sending emails they go to draft folder

Glad to hear it's looking okay for you now Johnwpark Smiley Happy

 

Please let me know how you get on.


I'm here if you need anything at all.


Thanks,

Mat


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jhuk
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Message 9 of 19
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Re: when sending emails they go to draft folder

I have this issue.

 

Moto X 2014, using VM mail info in basic E-Mail App.

 

Sent a NEW MSG to someone (not a reply and not in my contacts) and later I notice its in my drafts.

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Forum Team (Retired) Mat_H
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Message 10 of 19
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Re: when sending emails they go to draft folder

Hi jhuk,

 

I'm really sorry that you're having trouble with sending emails on your phone. Does the problem occur with only one person or with any email contact?

 

Let me know as soon as you can.


Thanks,

 

Mat


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