Menu
Reply
  • 1
  • 0
  • 0
natdar
Joining in
52 Views
Message 1 of 2
Flag for a moderator

voicmail

my phone just rings without going over to voicmail

0 Kudos
Reply
  • 3.82K
  • 896
  • 1.7K
Superuser
Superuser
46 Views
Message 2 of 2
Flag for a moderator

Re: voicmail

Hi natdar,

 

if you log into your account > click on  the "Plan and device" tab.

Go to "Manage my services" > Voicemail > Check that it is switched ON

If you have to change the setting, allow time for your account to update then reboot your phone by turning it off & on again.

 

Have you followed the "How do I set up voicemail" instruction?

 

If none of the above work I'm afraid you may have to give Virgin Mobile customer services a call (free) on 789.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
Reply