got a new phone a couple of weeks ago. Voicemail doesn't work properly. When someone phones me and gets no answer the phone just rings and doesn't go to voicemail. Called customer services twice & got passed to technical support. Both said they'd fix it but could take up to 24hrs to work and they would call back to check. They didn't and it wasn't. Then tried to access online chat 8TIMES!!! 8 times it said busy - call back later. Not impressed by customer service. Can anyone help?