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voicemail issues

voicemail not working since changing to 4g sim. spoke to cs who said its been activated ring 222 and follow instructions. not worked anyone know what to do?

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Re: voicemail issues

Hi gurjbhamra,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with your voicemail since upgrading to a 4G SIM. Is this working for you now?

If you are still having an issue with this, please send a private message to me with your name and mobile number, so that I can look into this further for you.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

Kind regards,


Virgin Media Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help

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Re: voicemail issues

I had a similar issue this is what i did to solve it

  • Logged into my online virgin account
  • Went to plan and devices tab
  • Scrolled down to the bottom
  • Went to manage my services
  • Scrolled down to voicemail
  • Turned voicemail off
  • Logged out.
  • After 30 minutes took the same steps but turn the voicemail on and logged out
  • After another 5 minutes from my mobile i dialed 222 and that setup my voicemail

This helped others on a different post


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