Menu
Reply
  • 1
  • 0
  • 0
margob
Joining in
59 Views
Message 1 of 2
Flag for a moderator

virgin rescue as locked my phone, security question answered, but won't let me back in to phone

Can anyone help me unlock my phone? Virgin rescue has locked it. Won't accept my usual pin and having answered security question correctly will not let me change pin.
0 Kudos
  • 461
  • 56
  • 79
Lee_B
Fibre optic
54 Views
Message 2 of 2
Flag for a moderator

Re: virgin rescue as locked my phone, security question answered, but won't let me back in to phone

hi margob

You will need to call asurion to get the "unlock pin"

you can call them on 0845 604 8846


good luck Smiley Happy
Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

0 Kudos