Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with setting up your Virgin mobile voicemail. Has this been sorted out for your since your post?
If you are still having a problem with this, please see our online Help & Support pages here: Virgin Mobile Voicemail.
If you are still having a problem with your voicemail, please let me know and I'll look into this for you.
Virgin Media Forum Team
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