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Discotina
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virgin mobile no data access

for the last 24 hours I have not been able to use my phone for emails, social media etc, I read a thread that says this has been resolved,...... it has not! any idea what the problem is and how soon it is going to be sorted, I am now out of contracted and am seriously considering going elsewhere

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Fistral
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Message 2 of 6
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Re: virgin mobile no data access

Hi, You don't say where you are located. My family and I have 4 Virgin mobiles between us. We have all had very poor or no data network since Friday 4th March.

The phone signal is very strong but no data. We are in the North Yorkshire/ Cleveland area. I have no data at all today.

I hope Virgin are aware of this problem. We are all using different models of phone and have had no problems until Friday.

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Discotina
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Re: virgin mobile no data access

Hi Sorry, I'm in liverpool

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Fistral
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Message 4 of 6
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Re: virgin mobile no data access

My data seems to be back on now, fingers crossed. I hope yours is back soon. Thanks for all your support Virgin mobile. I am so glad I didn't use one of those companies with poor customer service.

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Discotina
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Message 5 of 6
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Re: virgin mobile no data access

All seems to back on this end too! 😊
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Forum Team (Retired) Mat_H
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Message 6 of 6
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Re: virgin mobile no data access

Glad to hear this is back up and running Smiley Happy

 

Please let me know if you need anything.


Thanks,

Mat


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