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annieward
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virgin mobile network not available on my samsung GT-558301 and i/c calls being offered messaging.

Have removed sim card and battery but still no service. Is this a local problem in Plymouth?

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Re: virgin mobile network not available on my samsung GT-558301 and i/c calls being offered messa...

Hi annieward,

 

Thanks for your postSmiley Happy

 

Sorry to hear you're having difficulties with signal in your area. 

 

It does appear we may have had a fault in your area as some PL postcodes were flagged to us. The fault has since been cleared as resolved.

 

How is the signal for you at the moment? If you are still experiencing issues try another reboot of the phone by removing the battery while the phone is turned on.

 

Hope this helps.

 

Speak soon

 

 

 

 

 

 

 

Stephen_B
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annieward
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Re: virgin mobile network not available on my samsung GT-558301 and i/c calls being offered messa...

Thank-you Stephen, now ok.

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Re: virgin mobile network not available on my samsung GT-558301 and i/c calls being offered messa...

Hi annieward,

 

Many thanks for keeping us updated.

 

I'm really pleased to hear your signal has now returned. I sincerely apologise for the problems you've had.

 

Please let me know if you get any further issues.

 

Thanks


Rich
Forum Team
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