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disgruntled62
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virgin media are useless.wont speak with unhappy customers

I have wasted the best part of 2 days to try and resolve my issues. Customer service have no interest in helping. Seems like they are happy to take my payments but not deliver the service. I fully intend to cancel all my contracts with virgin and that includes tv, broadband, house phone and mobile. I imagine other providers will be grateful of my custom. Anyone else reading this should cancel their subscriptions too as VIRGIN DONT CARE ABOUT ITS CUSTOMERS.HAPPY TO TAKE MONEY BUT NOT DELIVER SERVICE.WHY DOES NO ONE WANT TO SPEAK WITH THEIR CUSTOMERS.

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jhuk
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Re: virgin media are useless.wont speak with unhappy customers

Ok you are not happy but its not helping to post a big wall of text into a forum esp with shouting as last sentences

 

Its not easy to read.

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Forum Team (Retired) Adam_L
Forum Team (Retired)
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Re: virgin media are useless.wont speak with unhappy customers

Hi disgruntled62, 

 

Welcome to the forum community!

 

I'm sorry to hear about the lack of resolution for your issues, I know it can be frustrating when it feels like nothing is being done.

 

I have sent you a PM (red envelope at the top) with some more information attached for you.

 

It would be great if you could reply to me there.

 

I look forward to hearing from you, 

Thanks, 

Adam.


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