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baily
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usage view

can anyone tell me why when view usage text ect come up in any order. Last text ect can show up anywhere on list. Used to show in order with newest last.

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Forum Team
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Message 2 of 9
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Re: usage view

Hi Baily

 

I'm sorry to hear you're having some issues viewing your usage.

 

Is this when you view the usage on your online account?

 

We've recently updated this service and a number of customers have reported that the 'recent usage' is displayed out of sequence.

 

Our team are on the case with this and are working to resolve the issue ASAP.

 

Many thanks

Mark Y
Forum Team

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baily
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Message 3 of 9
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Re: usage view

Hi Mark Y. Yes this is when i view on line. thank you for replying.

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hansi
Superfast
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Message 4 of 9
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Re: usage view

Not only is it out of order, I have seven pages all showing the same usage! Ridiculous and it's been like this since the upgrade (what upgrade!) And the info is wrong!

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Forum Team
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Message 5 of 9
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Re: usage view

Hi baily

 

Thanks for confirming that info for us Smiley Happy

 

We are on the case with this, so we'll get it fixed as soon as possible.

 

Many thanks

Mark Y
Forum Team

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baily
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Message 6 of 9
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Re: usage view

Hi again Mark  Y. Recent usage lists seems to be ok now i hope it stays this way. Thanks for sorting it. Maybe you can help with another proplem, On over veiw dosn,t show usage or remaining  minuits or text. it works on mb.Hope you can deal with this Thank You. 

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hansi
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Message 7 of 9
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Re: usage view

Can you fix my usage page too please and get my allowances right. Thank you.
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Message 8 of 9
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Re: usage view

Glad to hear it's looking better Baily.


Let me know if you need us Smiley Happy


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Message 9 of 9
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Re: usage view

Hi hansi,


I promise our team are hard at work to get this sorted for you.

 

I'm here if you have any further questions.

 

Thanks,

Mat


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