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sardus
Joining in
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upgrading

hi I manage to upgrade by phone 2 days ego but still waiting for the confirmation email or phone to be delivered

on my account still showing old phone and the green banner that im due to a upgrade

whats appening?

regard

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Superuser
Superuser
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Re: upgrading

Hi sardus,

 

I would advise calling customer services on 789 (free) from your Virgin mobile.
0345 6000 789 from any other phone (standard rate call or included in any minutes) and ask them about your order.

Or if you wait this post may get responded to by one of the Virgin team on here but that could take a while.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
Forum Team
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Re: upgrading

Hi sardus

I've responded on your original thread about this here.

Please don't create multiple threads on the same topic.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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