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Discotina
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upgraded mobile but still waiting for email confirmation

Upgraded over the phone yesterday morning and was told I would receive new handset today, still waiting for an email to confirm that it has been dispatched, anyone had any problems like this or am I just being impatient!!! Smiley Happy

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Superuser
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Message 2 of 6
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Re: upgrade dispatch

Hi Discotina,

you're not just being impatient and I can quite understand.

Looking at other posts on this forum though it seems that confirmation emails are often late being sent.

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

 

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Discotina
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Message 3 of 6
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Re: upgrade dispatch

you can guarantee it'll be delivered when I'm out then I'll have to rearrange!!!

Smiley Happy

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Forum Team (Retired) Mat_H
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Message 4 of 6
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Re: upgrade dispatch

Hi Discotina,

 

How are you getting on with this currently?


Let me know if you need anything at all.
 

Thanks,

 

Mat


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Discotina
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Message 5 of 6
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Re: upgrade dispatch

It turned up that day! Was left with a neighbour but still waiting for the email to tell me it's been dispatched thankfully I have nice honest neighbours 😂
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Forum Team
Forum Team
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Message 6 of 6
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Re: upgrade dispatch

Hi Discotina,

 

Thanks for keeping us updated. I'm really pleased to hear it has been successfully delivered now.

 

If you've still not had an email then it's either because we have the wrong address on the system or it was never generated in the first place.

 

Hope you enjoy the new handset.

 

Thanks


Rich
Forum Team
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