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steve1964
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upgrade - plan not transferred

I upgraded a few weeks ago and thought my plan might transfer after my bill date but that hasn't happened
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Re: upgrade - plan not transferred

Hi steve1964,

 

Welcome to the forum and thanks for your post.

 

I'd like to help you get this looked into.

 

Due to the nature of your query I would recommend you call our mobile team so we can check on this for you.

 

Our mobile team are available on 789 or alternatively on 0345 6000 789.

 

Let me know how it goes.

 

 

 

 

 

 

Stephen_B
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