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spineytoo
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updating

Can I buy an Alcatel Pixi 4(5) and keep the same telephone number? I am on pay as you go. Trying to do this on the site does not offer me that phone.

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Superuser
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Re: updating

Hi spineytoo,

 

looking at the PAYG phones available to me from the "Plan and device" page of My Account that phone is not there either.

However, log into your Virgin Mobile account then click on Pay As You Go phones and you will see it available.

Add it to your basket then continue towards "Checkout" and you will see the option to keep your number.

 

pixi.JPG

 

 

AlexKid :-)

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spineytoo
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Re: updating

Yeah. Did that. And then only horrible cheapo phones were on offer.

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Superuser
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Re: updating

Hi spineytoo,

 

log into your Virgin Mobile account then click HERE >> Pay As You Go phones it is there.

pix.JPG

Add it to "Basket" and continue on to "Checkout" where you will see the option to keep your number (Upgrade your Pay As You Go phone).

 

Alternatively, try your nearest Virgin Media Store

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

 

 

 

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spineytoo
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Re: updating

As I said before, I did all that but the site offers only different ckeapo phones, not the one I chose.

Cand you believe what I have said twice?   But thanks anyway for your replies - what it needs is a Virgin person to sort out their crass site!

Try to keep happy in UK - it must be impossible at the moment!

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