Can I buy an Alcatel Pixi 4(5) and keep the same telephone number? I am on pay as you go. Trying to do this on the site does not offer me that phone.
looking at the PAYG phones available to me from the "Plan and device" page of My Account that phone is not there either.
However, log into your Virgin Mobile account then click on Pay As You Go phones and you will see it available.
Add it to your basket then continue towards "Checkout" and you will see the option to keep your number.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
Yeah. Did that. And then only horrible cheapo phones were on offer.
log into your Virgin Mobile account then click HERE >> Pay As You Go phones it is there.
Add it to "Basket" and continue on to "Checkout" where you will see the option to keep your number (Upgrade your Pay As You Go phone).
Alternatively, try your nearest Virgin Media Store
As I said before, I did all that but the site offers only different ckeapo phones, not the one I chose.
Cand you believe what I have said twice? But thanks anyway for your replies - what it needs is a Virgin person to sort out their crass site!
Try to keep happy in UK - it must be impossible at the moment!