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bigstu
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unwanted charges

My daughter keeps getting charge  8 pounds per month for  unwanted  texts which she cannot stop. Please can these be stopped at source? We  have  tried contacting the number virgin provided but this hasn't helped. The number on her bill is 700144163

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Forum Team (Retired) Mat_H
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Re: unwanted charges

Hi Bigstu,


Thanks for posting Smiley Happy

 

I'm really that your daughter is continuously charged for these texts. I want to get this all sorted for you.

 

Are you able to text STOP ALL to this number?

 

This should prevent any more charges from coming through.


Give this a go and let me know how you get on.


Thanks,

Mat
 


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Forum Team (Retired) Mat_H
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Re: unwanted charges

Hi Bigstu,


How are you getting on with stopping the unwanted texts?

 

Please let me know if you need anything at all Smiley Happy

 

Thanks,

Mat
 


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