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ian02054
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unable to upgrade tariff

when logged into my account, my sim is set to a starter tariff, I topped up, and tried to change tariff, but it tells me to top up.. this time I used the button on the ad telling me to top up... topped up another 10 pounds, and still can't upgrade the tariff...

any help appreciated !

 

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Superuser
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Re: unable to upgrade tariff

Hi ian02054,

 

call 789 (free) from your mobile. You may be able to change your tariff via the options there.

Otherwise, hold and speak to the Team, they will be able to do this for you.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

 

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ian02054
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Re: unable to upgrade tariff

thx alex.. will try that.

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