i have blueyonder account and unable to set up my emails, all settings look fine but get error message saying "incorrect username or password, pop3/imap access is not enabled" i know the username and password are correct...any help would be appreciated
If your unsure here are the full details POP / IMAP imap Incoming server imap4.blueyonder.co.uk Incoming port 993 SSl (security) incoming ssl Outgoing server smtp.blueyonder.co.uk Outgoing port 465 SSL (security) outgoing ssl Requires sign-in yes Go to your mail app, choose settings and add a new email account.1 2 Choose imap.3 Please enter your full Blueyonder email address and password. Then select "Manual Setup".4 Enter the following information in the incoming settings screen:5 Username: email Password: uw email-wachtwoord Incoming server: imap4.blueyonder.co.uk Incoming poort: 993 Security type: ssl
Enter the following information in the outgoing settings screen:6 Outgoing server: smtp.blueyonder.co.uk Outgoing port: 465 Security type: ssl Authorisation required: yes Username: email Password: your email-password
Enter your preferences in the following screen and give the account a personal name. Congratulations, your e-mail has been set
Welcome to the Community Forum and thanks for your post. I'm sorry that you are experiencing problems setting up your blueyonder email account on your mobile. Has this been sorted out yet?
If you are still having problems with this, please check that your blueyonder account is set to iMap, first. If it is, are you able to log into your email account using other devices? Next, please reset your blueyonder account password via My Virgin Media.
If this doesn't resolve the problem for you, please give us a call on 789 (Freephone from a Virgin Mobile) or 0345 6000 789 (from any other phone) or 150 (free from a Virgin Media landline) so that our Mobile Tech support can look into this for you. You can also get in touch with us via WebChat: Contact Us.
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