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mtinning
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travel pass not working

Any ideas why my travel pass isn't working in south of France. Changed settings to roaming and international calls on. Using a windows phone. Any suggestions greatly appreciated.
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Forum Team
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Re: travel pass not working

Hi mtinning,

Thanks for your post on the Forum. I'm sorry to hear that you are experiencing a problem with your roaming service while in France.

Please have a look at the following post, which contains more information about roaming: HELP GUIDE - Mobile Data Roaming for Pay Monthly / SIMO Customers

or via our online Help & Support page: Using your Virgin Mobile abroad FAQs.

If you are still having a problem, please let me know and I can look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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