Welcome to the community
Sorry to hear your experiencing issues using your mobile services. Appreciate this is frustrating.
Due to the nature of your query we would need to speak to you directly.
Please give our mobile team a call on either 789 or as you've mentioned you cant call out ring 0345 6000 789 from another line.
Hope this helps.
let us know how you get on.
The do's and don'ts. Keep the community welcoming for all. Follow the house rules